We're working on a startup that makes customer service more effective and efficient. Instead of calling a contact center, waiting on hold and then connect with a tired agent you'll now get personalized voice activated bot who will help you achieve what you need.
On top of that, you'll be able to connect with brands via text messages (via Facebook Messenger or simple SMS) and get automated chatbot responding to you instantly. If it doesn't know how to help you your inquiry will be forwarded to a human agent who will answer you via text.
We're looking for a new that will reflect our multi channel approach to automated customer service based on artificial intelligence (AI).