I am looking to start a business that will offer remote computer and server support to customers around the world. Although mostly UK and US customers. I will be operating my business from Cape Town, South Africa Purpose: Offer high quality technical support, at very good value for money. Niche: With remote support tools available, my team will be able to resolve 90% of all calls that are received. Target Audience : worldwide travellers, small business, IT support company looking to outsource the service desk. 9 Reasons to use outsourced IT support 1. Reduce Your Costs 2. Lack of In-House Expertise 3. Complement Your In-House Expertise 4. Recruiting Your Own IT Staff 5. Focus on Running Your Business 6. Increase Staff Productivity 7. Utilising the Latest Technology 8. Access to Additional Services and Solutions 9. Issue Avoidance
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